Frequently Asked Questions

Question Answer
What is the difference between a consolidator, transporter, processor and asset management service? There are many International standards and terms that define the different recycling services out there, and as more rules are created, their definitions become more clear.  The... More
What portion of all the technology received by EWA actually gets reused? Our unusually strong interest in reuse has lead to extraordinary reductions in destructive recycling (also reducing client processing costs).  Our recording process is maticulously detailed so... More
How does EWA ensure data security for donated technology? Everything donated to eWaste Alternatives is stored at our processing facility in a secured area until receiving.  Our receiving process is much more detailed than others.  Every... More
What kind of materials reporting does EWA provide to the donor/client? Our recording process is very thorough and designed not just for our own needs, but with the donor/clients needs as well. Unlike most recyclers who will provide a rough list of item quantities in... More
Does eWaste Alternatives export electronic materials for reuse or recycling? No. We screen our downstream scrap materials processors to ensure that the materials will be processed in licensed North American facilities. Many legitimate processing options exist outside North... More
Is there a user training video available for 'Secure Erazer' data sanitizer tools? Not from Wiebetech - so we made our own! Just follow this link to our training video. More
Can I get hard disk drive sanitizing tools from EWA/ITE? The short answer is Yes! Just follow this link to learn more about our 'Secure Erazer' ... More